1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently, to improve user experience, and to provide information to website owners.

2. How We Use Cookies

REMETEK IT Consulting uses cookies on remeteck.com for the following purposes:

• Essential cookies: Required for the website to function properly (session management, page navigation)
• Functional cookies: Remember your preferences such as language selection (EN/DE/NL) and chat history
• Analytics cookies: Help us understand how visitors interact with our website (if analytics is enabled)
• Communication cookies: Used by our chat system (powered by EmailJS) to manage enquiry sessions

3. Cookies We Use

Cookie Name	Type	Purpose	Duration
rmt_n	Functional	Stores visitor name for returning chat users	Session
rmt_e	Functional	Stores visitor email for returning chat users	Session
rmt_lang	Functional	Stores your language preference (EN/DE/NL)	30 days
rmt_cookie_consent	Essential	Records your cookie consent decision	365 days

4. Third-Party Cookies

Our website uses EmailJS to process enquiry notifications. EmailJS may set its own cookies in accordance with their privacy policy. We also load fonts from Google Fonts, which may set cookies per Google's policies.

5. Managing Cookies

You can control and/or delete cookies as you wish. You can delete all cookies already on your computer and set most browsers to prevent them from being placed. However, if you do this, you may have to manually adjust some preferences every time you visit our site.

To manage cookies in your browser, visit the help section of your browser:

• Google Chrome
• Mozilla Firefox
• Microsoft Edge
• Apple Safari

6. GDPR & Legal Basis

Under the EU General Data Protection Regulation (GDPR) and the ePrivacy Directive, we obtain your consent before placing non-essential cookies. You may withdraw your consent at any time by clearing your browser cookies and declining consent when revisiting the site.

7. Contact Us

If you have questions about our cookie use, please email us at admin@remeteck.com.

1. Who We Are

REMETEK IT Consulting ("REMETEK", "we", "us", "our") is an IT staffing company registered in India, operating across Europe and the United States. Our website is remeteck.com and our primary contact email is admin@remeteck.com.

As a company serving EU clients and EU candidates, REMETEK is committed to compliance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

2. Data We Collect

We collect the following personal data through our website:

• Contact information: Name and email address (submitted via our chat widget or contact enquiry)
• Professional information: Job preferences, skills, work mode preference, location, and experience level (submitted voluntarily during chat)
• Technical data: Browser type, approximate location (country), pages visited, and session duration (via cookies, if consented)

3. How We Use Your Data

We use the personal data we collect to:

• Respond to IT staffing enquiries from companies
• Match candidates with appropriate job opportunities
• Send enquiry confirmation and follow-up communications
• Improve our website and service experience
• Comply with legal obligations

4. Legal Basis for Processing (GDPR)

• Consent: You provide data voluntarily through our chat widget
• Legitimate Interest: Processing necessary to respond to business enquiries and match candidates to roles
• Contract: Where a staffing engagement is in progress

5. Data Sharing

We do not sell your personal data. We may share your data with:

• EmailJS — to deliver enquiry notifications to our team (data processed under their privacy policy)
• Client companies — candidate CVs and profiles shared only with explicit consent from the candidate
• Legal authorities — only when required by law

6. Data Retention

We retain personal data for:

• Active enquiry data: up to 6 months from last contact
• Candidate profiles (with consent): up to 12 months
• Placed candidate records: up to 3 years (legal compliance)

7. Your Rights (GDPR)

If you are located in the EU/EEA or UK, you have the following rights:

• Right to access your personal data
• Right to correct inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

To exercise any of these rights, email us at admin@remeteck.com. We will respond within 30 days.

8. International Transfers

As a company based in India serving EU and US clients, data may be transferred internationally. We ensure appropriate safeguards are in place including Standard Contractual Clauses (SCCs) for EU data transfers where applicable.

9. Security

We implement appropriate technical and organisational measures to protect your personal data, including SSL/TLS encryption on our website, access controls, and secure email communication.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date. Continued use of our website following changes constitutes acceptance of the updated policy.

11. Contact & Complaints

For any privacy concerns: admin@remeteck.com

If you are unsatisfied with our response, you have the right to lodge a complaint with your local data protection authority. In Germany, this is the BfDI; in the Netherlands, the Autoriteit Persoonsgegevens; in the UK, the ICO.

1. Acceptance of Terms

By accessing and using remeteck.com, you accept and agree to be bound by these Terms of Use. If you do not agree, please do not use our website.

2. Use of Website

You may use this website for lawful purposes only. You must not:

• Use the site in any way that violates applicable local, national, or international laws
• Transmit unsolicited commercial communications (spam)
• Attempt to gain unauthorised access to any part of our website or systems
• Scrape, copy, or reproduce content without written permission

3. Intellectual Property

All content on this website — including text, logos, images, icons, and design — is the property of REMETEK IT Consulting or its licensors. You may not reproduce or distribute any content without prior written consent.

4. Disclaimer

The information on this website is provided for general informational purposes only. REMETEK does not warrant that the website will be uninterrupted, error-free, or free of viruses. We reserve the right to modify or discontinue any part of the site without notice.

5. Limitation of Liability

To the fullest extent permitted by law, REMETEK shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of this website or reliance on information contained herein.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.

7. Governing Law

These Terms are governed by the laws of India. For EU residents, mandatory consumer protections under EU law continue to apply.

8. Contact

Questions about these Terms: admin@remeteck.com

1. Purpose

This Data Processing Policy sets out how REMETEK IT Consulting processes personal data on behalf of corporate clients ("Data Controllers") in the context of IT staffing services. This document supplements our main Privacy Policy.

2. Data Controller vs. Data Processor

In the context of candidate placement:

• REMETEK acts as Data Controller when collecting and managing candidate data for our own talent database
• REMETEK acts as Data Processor when sharing candidate data with a client company at the client's instruction
• Client companies act as Data Controllers for candidate data they receive and process for hiring decisions

3. Categories of Data Processed

• Candidate personal identifiers: name, email, phone (where provided)
• Professional information: CV, skills, certifications, work history
• Availability and work preference data
• Interview feedback and assessment scores (internal use)

4. Data Processing Agreement (DPA)

Corporate clients requiring a formal Data Processing Agreement (DPA) under GDPR Article 28 may request one by contacting admin@remeteck.com. We will prepare a DPA aligned with GDPR requirements within 5 business days.

5. Sub-processors

REMETEK uses the following sub-processors:

• EmailJS (USA) — enquiry notification delivery
• GoDaddy (USA/EU) — website hosting (EU data centre)
• Google LLC (USA) — Google Fonts (font delivery only; no personal data processed)

6. Security Measures

Technical and organisational measures we implement:

• SSL/TLS encryption for all website communications
• Access controls and role-based permissions on internal systems
• Regular review of data retention and deletion practices
• Staff awareness of data protection obligations

7. Data Breach Notification

In the event of a personal data breach, REMETEK will notify affected Data Controllers within 72 hours of becoming aware of the breach, as required by GDPR Article 33.

8. Contact for DPA Requests

Email: admin@remeteck.com — Subject: "DPA Request"